Experience of the Future debuts at Wyandotte McDonald’s

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September 14, 2017 | 5 p.m.

New technology and level of service designed to provide guests with a more fun, modern experience

Thursday, Sept. 14, McDonald’s restaurant owner Gary Granader will celebrate the grand re-opening of his Wyandotte McDonald’s restaurant with an unveiling of a new “Experience of the Future” restaurant model that offers enhancements in customer conveniences, engagement and service. The changes have been successfully rolled out in more than 2,600 international McDonald’s restaurants and this is the third in Michigan, giving more choice and control in the hands of guests by evolving how they order, how they pay and how they are served.

“The Granader family is excited to welcome our guests to our newly renovated restaurant. It’s more than just about the structural changes. We are working even harder to offer an enhanced service experience so our guests feel like a part of our family. In addition to new points of service like mobile ordering and self-service kiosks, our guests have the option of table service where they can relax while their order is prepared. It is our goal to brighten the day of each customer that visits one of our McDonald’s restaurants.”

From 9:30 to 11:30 a.m., Granader will host a VIP reception that will include McDonald’s regional staff, managers and crew, as well as special guests Wyandotte Police Chief Brian Zalewski, Deputy Police Chief Archie Hamilton, Fire Chief Jeff Carley, Councilman Don Schultz, City Clerk Larry Stec and City Treasurer Todd Browning. Also in attendance will be K-9 Officer Ken Groat and his dog Ice. Following remarks by Granader that will begin at 10:30 a.m., a $1,000 donation will be made to the Wyandotte K-9 Unit.

 

This story originally appeared on Fox 2 Detroit during the 5 p.m. newscast on September 14.

2017-09-19T12:18:56+00:00

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